Privacy Policy

1. Data protection at a glance

General information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally.

Data collection on this website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator: LuMoo Home, proprietor: Deian Ardelean, Rotstraße 10, 74597 Stimpfach, Germany, email: lumoohome@gmail.com, telephone: +49 15209714521.

How do we collect your data?

Some data is collected when you provide it to us. This may include, for example, data that you enter in a contact form or during checkout. Other data is collected automatically or with your consent by our IT systems when you visit the website, such as your internet browser, operating system, or the time the page was accessed.

What do we use your data for?

Some data is collected to ensure that the website is provided without errors. Other data may be used to analyse how you use the website. We mainly use your data to process your orders and deliver the products you have purchased.

2. General information and mandatory disclosures

Hosting by Shopify

We host our store on systems provided by Shopify International Limited (Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, Ireland). Shopify provides the e-commerce platform through which we sell our goods.

Your data is stored on Shopify's servers. Your data is used on the basis of Article 6(1)(b) GDPR (performance of a contract) and our legitimate interest in providing a secure and fast online store (Article 6(1)(f) GDPR). Because data may be transferred to the United States, Shopify relies on the European Commission's Standard Contractual Clauses.

Withdrawal of your consent to data processing

Many data-processing operations are possible only with your express consent. You may withdraw consent that you have already given at any time. The lawfulness of data processing carried out before the withdrawal remains unaffected.

Right to lodge a complaint with the competent supervisory authority

In the event of infringements of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the member state of their habitual residence, place of work, or the place of the alleged infringement. In Baden-Württemberg, the competent authority is the State Commissioner for Data Protection and Freedom of Information of Baden-Württemberg.

Right of access, erasure, and rectification

Within the scope of the applicable legal provisions, you have the right at any time to receive information free of charge about your stored personal data, its origin and recipients, and the purpose of the data processing. Where applicable, you also have the right to have this data rectified or erased.

3. Data collection when placing an order and processing payments

Contract processing

When you place an order in our store, we collect your contact details (name, billing and delivery address, and email address) in order to perform the purchase contract. The legal basis is Article 6(1)(b) GDPR.

Disclosure to shipping providers

To deliver the goods, we disclose your address data and, where applicable, your email address for parcel notifications to the appointed shipping provider, for example DHL / Deutsche Post. The legal basis is Article 6(1)(b) GDPR.

Payment services

We integrate third-party payment services into our website, for example PayPal, Klarna, and credit-card payments through Shopify Payments. When you make a payment, your payment data is transmitted to the relevant payment provider. This is done on the basis of Article 6(1)(b) GDPR (performance of a contract).

4. Cookies and analytics tools

Our website uses cookies. Cookies are small text files that your web browser stores on your device. Some cookies are technically necessary for functions such as the shopping cart and login (Article 6(1)(f) GDPR). Other cookies, for example for marketing purposes, are loaded only if you expressly consent to them in the cookie banner when you first visit the website (Article 6(1)(a) GDPR).